Position Description:
The Associate Veterinarian performs toxicology consultation via the telephone, email and chat with veterinarians, veterinary technicians, other health care providers, pet owners and consumers calling into Pet Poison Helpline or SafetyCall’s industry side. Associate Veterinarians document history, case notes, and recommendations into an electronic medical records system. Associate Veterinarians act as a resource for support staff in the call center and provide training and guidance when needed. In addition to the core duties, presentation and publication opportunities also exist for those who are interested. We provide an extensive toxicology training program upon hire.

Schedule Options:
Full Time Evening Shift:

• Works 70 hours per pay period.
• Works 4 shifts (40 hours) one week and 3 shifts (30 hours) the next, each shift is 10.5 hours long
• Shifts will be scheduled between the hours of 2:30pm-4am CST (shift start and end times will vary within that range)
  • Eligible for $3/hour shift differential
• Will work every other weekend and rotating holidays
• Work weeks run Saturday through Friday.
• Schedules are published several weeks in advance.

Full Time Float Shift:

• Works 70 hours per pay period.
• Works 4 shifts (40 hours) one week and 3 shifts (30 hours) the next, each shift is 10.5 hours long
• Shifts will be scheduled between the hours of 8am-2:30am CST (shift start and end times will vary within that range)
  • Eligible for $3/hour shift differential
• Will work every other weekend and rotating holidays
• Work weeks run Saturday through Friday.
• Schedules are published several weeks in advance.

Training:
The initial training is full time for all candidates whether they are applying for a full time or part time position. Training is 40 hours/week (5 days/week) for the first 5-weeks of employment. The hours will vary, but may include days, evening, and weekend shifts. Training schedules are provided in advance.

Qualifications:

• Current Minnesota veterinary medicine license or ability to obtain upon hire.
• At least three (3) years of clinical experience required.
• Emergency experience and/or veterinary internship strongly preferred.
• Some toxicology experience is preferred, but not required.
• Resident of the United States, in one of the states we are set up to hire from (see website for full list, https://safetycall.com/about/careers/)
• Advanced proficiency with keyboarding, PCs, Microsoft Office, and common computer software and hardware.
• Excellent written and oral communication skills with the ability to speak and write clearly with compassion and professionalism.
• Ability to exhibit sound and accurate judgment.
• The ability to apply principles of logical and scientific thinking to a wide range of intellectual and practical problems. Ability to deal with a variety of abstract and concrete variables.
• Ability to gather, analyzes, and synthesize complex or diverse information.
• Ability to work varying shifts including days, evenings, weekends, holidays and if assigned, overnights.
• Strong attention to detail and spelling with the ability to accurately enter data with very few errors.
• Ability to attend to multiple tasks simultaneously while maintaining quality and accuracy.
• Ability to accurately add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, decimals, ratios and percentages.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Customer service focused attitude and behavior

Pay & Benefits:

• The starting base rate of pay is between $48-50/hour. Shift differentials are applied on top of the base rate if applicable.
• Employees who work weekend phone shifts between the hours of 12am CST on Saturday through 4am CST on Monday will receive an additional $5/hour differential on top of their base rate and any other differentials that they have.
• Pay varies based on the individual where we look at several factors including education, experience, and credentials. Pay will be discussed on an individual basis in the interview process.
• We also have many fantastic benefits including medical, dental, vision, life, pet and other supplemental insurance options, 401K with match, paid time off, paid holidays, company paid life, short- & long-term disability insurance, CE & license reimbursement, incentive programs, and more!

Remote Agent Requirements:
Details on internet requirements for remote employment can be found on our careers page. In addition, employees must also have a space that allows them to work without interruptions or distractions, and must not have any other responsibilities during the time they are working such as caring for animals or dependents.